My phone calls are always answered by a person who is friendly, knowledgeable, and able to immediately answer my question. “I highly recommend Congress Collection to any prospective client. What was once a very tedious task has been streamlined and become very productive due to their professionalism and consumer service.” “Congress Collection has made a significant improvement to our recovery accounts. The client services department staff are a pleasure to work with and truly get the job done!”Ĭurrent Client – Small Family Medicine Clinic “CC has been our top collection agency for some time now. They have outstanding customer service!”Ĭurrent Client – Ambulatory Surgical Center “Our practice has worked with Congress Collection for many years and they do an outstanding job collecting on accounts. One of the greatest attributes of this company is their willingness to be flexible and work with our practice to meet our specific needs. I highly recommend Congress for their reliability and ‘personal touch.’ It is a distinct pleasure to work with all of Congress Collection’s staff.”

“Please accept this acknowledgement of Congress Collection’s professionalism in all areas of the collection recovery business. Again thank you for your kindness and non‐judgmental attitude.” I did get the payment of $1200 in the mail. No one likes to be in this type of situation, but when put here having someone like you on the other end listening and actually helping find a solution is wonderful. “I just wanted to say thank you for helping us with this extremely difficult financial issue and have it become workable.

We consider them trusted partners.”Ĭurrent Client – Director of Student Accounts, Higher Education “The team members at Congress Collection are very responsive to our requests and have demonstrated a willingness to change or develop new strategies for better recoveries. Their reporting fits our needs, and we are a high-tech institution, so it is critical that everything is done electronically.”Ĭurrent Client – City Municipality Treasury Office “Congress Collection continually provides excellent client service as well as good recovery.

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